terms of service

Terms of Service

Acceptance of these Terms & Conditions


This website is operated by Hairssential. Throughout the site, the terms “we”, “us” and “our” refer to Hairssential. Hairssential offers this website, including all information, tools and services available from this site to you, the user, on the condition that you acceptance of all terms, conditions, policies and notices stated here. 



 By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.  By using the Site or any Services, or by clicking to accept or agree to the Terms when that option is made available, you accept and agree to be bound and abide by these Terms (including the Privacy Policy). If you do not agree to the Terms and/or Privacy Statement, you must not use the Services.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or state of residence, or that you have express permission from a parent or guardian who is of the age of majority to access and use the services of this website. You may buy items from us if you are legally capable of forming a binding contract with us. 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

The Services and products that we offer are always evolving, and their form and nature may change from time to time without prior notice to you. In addition, we reserve the right to stop (either permanently or temporarily) offering the Site or Services (in whole or in part) to you or to users generally, without any prior notice.



We retain the right to, from time to time, change these Terms without notice to the users. All changes are effective immediately from the time at which they are uploaded to the website and apply to all access to and use of the Site thereafter. 

Users are responsible for reviewing these Terms regularly. Your continued use of the Site following the posting of changes to the Terms indicates your acceptance of those revisions.

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.



 If you wish to purchase products or use certain Services, you will be asked to supply certain information, including but not limited to credit card or other payment information. You warrant that all information that you provide to us will be accurate, complete and current. You agree to pay all charges incurred by you or any other user of your Account and/or any credit card or other payment mechanism issued to you, including without limitation any applicable taxes and shipping, handling and processing charges, if any, relating to such purchases and transactions. We will charge your credit card when the item you purchased is shipped. Credit card orders shipped to a location other than your billing address may require additional verification. Sales tax is collected in the jurisdictions where we are required to collect taxes.

We only sell products to individuals who can purchase with a permitted payment method. Users are permitted to purchase products or services through the Services only for personal use and not for resale.

Accessing the Services from territories where its contents are unlawful is prohibited. It is your responsibility to ascertain and obey all applicable laws and regulations with respect to the purchase, possession and use of any product or service ordered through the Services.

We reserve the right to refuse to process or complete any transaction, and to cancel any transaction, in our sole discretion.



The advertisement of any product through the Services does not constitute an offer to sell, merely an invitation to treat. When you place an order through the Services, you make an offer to buy the relevant products. Your order or your receipt of an electronic or other form of order confirmation does not constitute our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

All orders placed are subject to additional credit verification. We may also require additional verifications or information before shipping any order, as determined by us in our sole discretion.



Given the popularity of some products, we reserve the right to limit the quantities of items that can be purchased. 



All prices and availability of products are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information on pricing and availability. However, some of the items on our web site may be mis-priced or no longer available at the time you place your order. 

In the event a product is listed at an incorrect price, we have the right to refuse or cancel any orders placed for the product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

If an item you have ordered is not available because it is temporarily out of stock, we will handle the issue as described in our Pre-order Policy. If we do not believe that we will be able to fill your order at any time (such as, for example, if we have discontinued production of the item you ordered), we will notify you of the same by email and we will cancel your order for that item.



Pre-ordered items are not yet in stock but available for advanced purchase on our site. These items are shipped as soon as they are available. Please be assured that you will not be charged for any item until it has shipped.

Please note: The actual delivery date of your order depends on the shipping method you select. If for any reason you wish to cancel a pre-ordered item prior to its shipment, please contact us at info.hairssential@gmail.com and we will be happy to assist you.



All information presented through the Services is intended to be used for personal, educational or informational purposes only. You are responsible for seeking the advice of appropriate professionals concerning information, opinions, and products available through the Services. Our products are not intended to diagnose, treat, cure or prevent any condition or disease, and we make no guarantee that they will do as such. Results vary from user to user, and we make no guarantee as to the results. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients of products to avoid potential allergic reactions and test them before use. If there is any discomfort or irritation, discontinue use and seek medical assistance. Hairssential is not liable for any of the results of our products.

Minors should use our products only with the permission and guidance of a parent or legal guardian.

Products may vary slightly from their pictures. The images of the products on the Services are for illustrative purposes only. We take reasonable care to ensure that the details, descriptions, images, and prices appearing on the Services are correct at the time the information was entered onto the system. However, we do not guarantee that the product descriptions or other content of the Services are accurate, complete, reliable, current, or error-free. Where appropriate, any colours you see will depend on your monitor and we cannot guarantee that your monitor’s display of any colour will be accurate. All features, content, specifications, sizes and prices of products and services described or depicted on the Services are subject to change at any time without notice. Certain weights, measures and similar descriptions may be approximate and are provided for convenience only. Packaging may vary from that shown. If a product offered by us is not as described, your sole remedy is to return it unopened in its original packaging in accordance with the Return Policy and Return Procedures.



We strive to ship your order as quickly as possible. However, our shipping estimates are not a guarantee that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped. For further information please visit the Shipping and Returns Policy page.



We want to ensure your complete satisfaction please visit our Shipping and Returns Policy page to find out further information. Should you have any further questions please contact us on info.hairssential@gmail.com



 The intellectual property rights in all software and content (including photographic images) made available to you on or through the Services remain our property and/or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by us and our licensors. You may store, print and display the content supplied solely for your own personal use.

You are not permitted to publish, manipulate, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Services nor may you use any such content in connection with any business or commercial enterprise. The sole exception to this is where specific permission has been granted by Hairssential in writing. 

The Content (including any graphics, software, recommendations or other materials) and any materials made available through the Services are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We do not make any representations regarding the use or the results of the use of the materials in the Services in terms of its correctness, accuracy, reliability, or otherwise. The materials in the Services could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of development occurring after their respective dates. We undertake no obligation to verify or maintain the accuracy of such information. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.



We endeavour to maintain the Services and their operation, but we are not, and cannot be, responsible for the results of any defects that may exist in the Services.  We offer the Services as-is. As to the operation of the Services, we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title and non-infringement. We makes no guarantee that:

  1. the operation of the Services will meet the user’s requirements;

  2. access to the Services will be uninterrupted, timely, secure, free of viruses, worms, Trojan Horses or other harmful components, or free of defects or errors;

  3. the results that may be obtained from the use of the Services will be accurate or reliable; or

  4. defects will be corrected.


You (and not us) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors or any other problems whatsoever you may have as a result of visiting the Services. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.



If the Services include links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.



Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the United Kingdom Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This does not affect any right or remedy of a third party that exists or is available apart from that Act.

In no case shall Hairssential, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to, injury, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



To the fullest extent provided by law, in no event will the collective liability of Hairssential and its subsidiaries and affiliates, and their licensors, service providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the amount that you have paid to the company for the applicable services in the six (6) months immediately preceding the event or occurrence giving rise to the claim.

To the fullest extent provided by law, in no event will Hairssential, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, regardless of whether such loss or damages are caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.

The foregoing limitations and exclusions do not affect any liability that cannot be limited or excluded under applicable law.



You agree to indemnify, defend, and hold us harmless, our officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation by you of the Agreement, your use of the Services (including negligent or wrongful conduct) and/or the use of any Services for which you have registered by any other person using your user account.



If you believe any materials accessible through the Services infringe your copyright, you may request removal of those materials (or removal of access to those materials) from the Services by contacting us (at the address set forth below) and providing the following information:

  1. Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.

  2. Identification of the material that you believe to be infringing and its location. Please describe the material and provide us with its URL or any other pertinent information that will allow us to locate the material.

  3. Your name, address, telephone number and (if available) e-mail address.

  4. A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.

  5. A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.

  6. A signature or the electronic equivalent from the copyright holder or authorized representative.

To protect the rights of copyright owners, we maintain a policy for the termination, in appropriate circumstances, of users who are repeat infringers.



These Terms of Service are governed by and to be interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes which may arise.



These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. With the exception of fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.



To the extent consistent with our Privacy Statement and with relevant privacy laws, we may in our discretion communicate with you electronically, including but not limited to by email or by posting notices on the Services.



If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



Your submission of personal information through the store is governed by our Privacy Policy.



In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Only specific, written waiver signed by an authorized representative of us shall have any legal effect whatsoever.


If these Terms do not address your question or if you would like to report a violation of our Code of Conduct or Terms of Service, please contact us at info.hairssential@gmail.com.

Not finding what you're looking for? tell us info.hairssential@gmail.com


Our unique blend of premium ingredients will help you with the following concerns:

Pregnancy-related hair loss

Hormonal hair lossHair thinning

Increased shedding of the hair

Early signs of greying hair

Acne and Dandruff

Scalp conditions such as eczema, psoriasis, alopecia, dermatitis, and itchy scalp

Treat and restore damaged hair shafts and split ends

Conditions dry and brittle hair providing moisture and shine

Protects against environmental damage

To get the best and fastest results, use the oil a minimum of 3 days a week and leave it in for at least 2 - 3 hours. If you only apply the oil once a week the minimum leave in time would be at least 5 hours.

Tip: Since the oil does not stain your sheets sleeping with it in your hair is a great option.Directly apply the pipette to the roots of the hair, ensuring that you cover all the targeted areas.Using your fingertips rub both hands together.Massage the scalp with warm hands in clockwise and anti-clockwise directions. Then tip your head upside down aiding the flow of blood to the head whilst massaging.Pipette a few drops onto your hand and rub together, then apply this to the ends of your hair.

We recommend using 8 drops a minimum of 3 days a week in order to get the best and fastest results.

While we designed the formula of the hair oil in a way for it to be suitable to be used during pregnancy by researching the ingredients thoroughly and taking into consideration the recommended guidelines on what is safe to use whilst being pregnant, the hair oil includes a total concentration of 1% of essential oils. Due to the incorporation of essential oils, we recommend checking with your doctor prior to using the hair oil, especially whilst pregnant, breast-feeding, or suffering from pre-existing health conditions. Our information and statements are made only for educational purposes and are not intended to replace the advice from a qualified health care provider.

Yes, the hair oil is both vegan and cruelty-free. We include a full description of our ingredients on our website as well as on a leaflet shipped with each order, so you can be reassured and always know what exactly you are purchasing and putting on your hair.

Yes, the ingredients used in the hair oil are certified organic. We include a full description of our ingredients on our website as well as on a leaflet shipped with each order, so you can be reassured and always know what exactly you are purchasing and putting on your hair.

The oil should be used consistently for a minimum of 3 months to notice a difference with hair loss. Regarding scalp and condition of the hair this varies per person some people have noticed a difference within 2 weeks of using the hair oil.

The 50ml bottle will last a minimum of 2 to 3 months based on the frequency of use and the amount use. Some people like to use more than 8 drops and lather the hair which is absolutely fine therefore we cannot give exact time frame on how long the oil will last.

We recommend you store the hair oil in a dry and cold place and out of direct sunlight.

Unfortunately, it is not possible to cancel your order after making a purchase. To make changes to your order, however, you can contact us on info.hairssential@gmail.com with your full name, address, and order number so we can get back to you as soon as possible.

If you have a question or request which is not covered by our FAQ section, you can get in touch with us info.hairssential@gmail.com and we will get back to you as soon as possible.

Premium Hair Treatment Oil - 100ml

Regular price$65.00
Tax included.
Packed with a myriad of oils, sourced from the corners of the world. Our vegan and cruelty-free hair oil treatment delivers a mighty dose of tender loving care to each hair follicle. The elixir is known to restore, balance, shine and strengthen the hair. Our highly concentrated formula is specifically created to help target balding, hair loss and brittleness of hair caused by hormonal, environmental, as well as mechanical stress.